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Toureen is recognised for its high-quality standards throughout the industry. The policies, training and systems we have in place have been developed and evolved over time and across multiple high-profile projects. This is to ensure that our high standards are maintained, and we remain at the forefront of providing the highest quality possible.
Toureen strives to deliver the highest quality standards on our sites. Within the business we have a UKAS accredited ISO:9001:2015 Quality Management System in place that forms part of every aspect of work we deliver. Many procedures and guidelines have been developed within the business to control and detail how quality processes should be managed across the business.
This system has matured over several years and is regularly audited to ensure quality issues are identified, and improvement actions can be implemented. Our aim is to maintain Quality standards throughout the build process by doing it right first time and delivering quality all round.
The company have an appointed and competent Quality Manger in place. The Quality Manager is responsible for ensuring that the Quality Management System is in place and that quality processes are implemented and maintained throughout the business.
Quality performance is monitored by the Quality Manger to assess the level of compliance within the company, introducing improvement initiates where necessary.
A number of policies and procedures have been put in place for the operatives to follow and use as guidance when completing work, this is further supported by project quality plans and ITP’s.
To ensure that the company can deliver and manage quality on site. The company invest heavily in training, this ensures that the correct that Toureen have highly trained and experienced personnel.