We have delivered high quality projects for over 25 years and have established a reputation for recognising customer needs and turning them into reality.
In order to achieve these aspirations, we have developed a robust quality management system that involves the following elements:
ISO 9001
Our quality management system has been UKAS accredited, compliant ISO 9001 standard and externally audited by a third party certification body (British Assessment Bureau)
Planning
Through planning at all stages of our projects, we ensure that we “Start Right, Stay Right, and Finish Right”. We believe that quality is not only a factor in securing provision of construction solutions, but also in the performance of the solution year after year.
Workmanship
We take great pride in the visual appearance and long term physical durability of what we build.
Selection of Materials
All materials are sourced from reputable and approved suppliers:
- all our timber is FSC and PEFC certified,
- all our steel, concrete and aggregate suppliers are ISO 6001 certified,
- all suppliers of materials must hold ISO 9001.
Storage and management of materials prior to installation is closely controlled to protect against deterioration.
Installation and Fixing
All of our operatives are fully trained, competent and supervised to ensure that installations are correct. We embrace new technologies and push boundaries to be able to offer alternative solutions to complex challenges.
Inspection and Monitoring
We have a documented and prescribed inspection and testing regime to ensure that our systems are audited and fully compliant to standards and specifications. Systems are in place to monitor works as they progress on site as well as auditing our systems internally regularly.
Operation and Maintenance Manuals and As-Builts
Detailed records are collated as each project progresses, these are maintained in both digital and hard copy files and are prepared for our clients.
Aftercare Manager
We have a dedicated aftercare manager to liaise with our clients post completion to ensure full and continued satisfaction.
We recognise the importance of innovation, constantly striving to develop new technology to offer to our customers. This allows us to constantly improve the capabilities of our existing range of services.